What our clients actually say

“First and foremost, I would 100000% recommend Loan Factory to everyone that needs help with their loan/lender. They gave me the BEST RATE when I was shopping around. I shopped so many lenders and couldn't get a lower rate than Loan Factory. Secondly, this is especially for Ann Nguyen & Lucy Nguyen that both helped me thoroughly and consistently throughout the entire process of buying my first home. The stress and anxiety I had during that time were tremendous and Ann & Lucy were consistently there to ease my worries and helped me out through it all. Not only were they EXTREMELY RESPONSIVE AND DETAILED ANSWERS with my million questions about every little things, they were extremely kind and knowledgeable. I had another lender that could not even answered some basic questions, but Ann & Lucy made sure I understand every single line on my Closing Disclosure and would fix any mistakes needed to have a smooth closing. Another big thing, Ann helped me out MAJORLY to notify me immediately when the seller's agent pulled a shady practice act to change closing date without my/the buyer's approval. This truly shows me that Ann had my best interest at heart because she was fast of notifying me. Thank you! Again, 100000% would recommend working with Loan Factory.”

Jayleen N.

October 2026

“Trải nghiệm vay mua nhà cùng Đông và Tracy thật sự rất tuyệt vời! Hai bạn luôn tận tâm, chu đáo, phản hồi nhanh chóng và theo sát hồ sơ của tôi đến từng bước. Tôi cảm nhận được sự quan tâm và trách nhiệm của cả hai trong suốt quá trình làm việc. Nhờ sự hỗ trợ nhiệt tình của Đông và Tracy, hồ sơ của tôi đã tiến đến bước Clear to Close. Cảm ơn hai bạn rất nhiều vì đã đồng hành cùng tôi trên hành trình mua căn nhà mới. Dịch vụ 5 sao, rất đáng để giới thiệu! (Translated by Google) My home loan experience with Dong and Tracy was truly amazing! They were always dedicated, attentive, responsive, and closely followed my application every step of the way. I felt their care and responsibility throughout the process. Thanks to Dong and Tracy's enthusiastic support, my application has reached the Clear to Close stage. Thank you so much for accompanying me on my journey to buying a new home. 5-star service, highly recommended!”

Diep Le

October 2026

“(Translated by Google) Recommended (Original) Recomendastable”

Dani Perez

October 2026

“I had an outstanding experience working with Loan Factory, especially Anthony Morris and his processing team, including Princess. They made my mortgage process smooth, transparent, and stress-free. Anthony promised me the lowest rate in the market, and he absolutely delivered on that promise! His rate was approximately 0.5% to 0.9% lower than the rates offered by other lenders I compared, which made a significant difference. Anthony is truly one of the best loan officers I have worked with. He is knowledgeable, responsive, transparent, and committed to delivering the best for his clients. He always kept his word, answered my questions promptly, and made sure I understood the process every step of the way. A big thank you to Princess and the entire processing team as well for their excellent support and hard work throughout the mortgage process. Anthony, you are the best! If you are looking for a mortgage and want a competitive rate, honest communication, and outstanding service, I highly recommend Anthony Morris and Loan Factory. Thank you for making my home-buying journey such a great experience!”

Pankaj Chaudhari

October 2026

“Thank you, Nguyễn Lê, for helping me buy my home as both my loan officer and realtor. I truly appreciate your support and guidance throughout the process!”

Henry Do

October 2026

“I had an excellent experience working with Loan Factory throughout my loan process. From start to finish, the entire team demonstrated professionalism, responsiveness, and a genuine commitment to helping me secure the best loan option available. I would especially like to thank Loan Officer Trang Nguyen and Loan Processor Sophie Pham for their exceptional service. Trang worked diligently to help me find the best interest rate and loan solution that fit my needs. She was incredibly knowledgeable, patient, and always willing to answer my questions. Sophie made the loan process smooth and stress-free by guiding me through every step of the paperwork and documentation requirements. She was thorough, attentive, and kept me informed throughout the entire process. Both Trang and Sophie took the time to explain everything clearly and ensured I felt comfortable and confident with each decision. Their dedication, expertise, and outstanding customer service made a significant difference in my home financing journey. I highly recommend Loan Factory, especially Trang Nguyen and Sophie Pham, to anyone looking for a professional and supportive mortgage team. Thank you both for making this experience so positive and successful!”

Tuan Kiet Tran

October 2026

“I had a great experience working with Phillip and Tyler throughout the home buying process. They were both helpful, professional, and easy to work with from start to finish. I really appreciate all their help in making the process go smoothly. I would definitely recommend Phillip and Tyler to anyone looking for a good mortgage team. Thanks again to both of you for all your help!”

Nga Ngo

October 2026

“Working with Zahoor Ahmad was an excellent experience. He was professional, knowledgeable, and always available to answer my questions. He made the entire mortgage process smooth. I highly recommend Zahoor to anyone looking for a reliable and trustworthy loan officer!”

Taj Said

October 2026

“Great experience working with Hari and Thea. The process went well and completed within the expected timeline.”

sujith abraham oommen

October 2026

“⭐⭐⭐⭐⭐ Great experience! The service was fast, easy, and hassle-free. everything was handled smoothly. recommended to anyone looking for a convenient and reliable experience!”

Khoa Tran

October 2026

“First of all, Loan Factory is very fortunate to have two amazing team members, Lucy Nguyen and Ann Nguyen. Thank you Ann Nguyen and Lucy Nguyen your time, guidance, and support throughout the loan process. I appreciate your professionalism, patience, and willingness to answer my questions and explain each step. Your assistance has made this experience much easier, and I'm grateful for your help. Man Huynh”

Kevin Man Huynh

October 2026

“I had an excellent experience working with Loan Factory. The loan process was smooth, efficient, and completed quickly. The team was professional, responsive, and kept everything moving forward without unnecessary delays. I truly appreciate their hard work and support. Highly recommend Loan Factory to anyone looking for a reliable mortgage lender!”

Thong Pham

October 2026

“I would like to express my sincere thanks to Don and his team for their excellent service and support throughout the entire process. They were professional, responsive, patient, and always willing to help answer questions and address concerns. Their dedication and attention to detail made everything much smoother and less stressful. I truly appreciate all their hard work and commitment. Highly recommend Don and his team to anyone looking for a professional, reliable, and trustworthy team!”

Adi Czmic

October 2026

“(Translated by Google) A huge thank you to Rebecca for her professional help and thoughtful service! She was incredibly patient and responsible, providing us with tremendous support throughout the process and promptly answering our questions. Her excellent service attitude made the whole process easy and smooth. Rebecca is not only professional but also very enthusiastic and trustworthy. We sincerely appreciate her efforts! We highly recommend Rebecca to anyone who needs help! (Original) 非常感谢 Rebecca 的专业帮助和贴心服务！她非常耐心、认真负责，整个过程中都给予了我们很多支持，并及时解答了我们的问题。她的服务态度非常好，让整个过程变得轻松又顺利。Rebecca 不仅专业，而且非常热情、值得信赖。真心感谢她的付出！强烈推荐 Rebecca 给所有需要帮助的人！”

Li Xu

October 2026

“Vie was attentive, fast to reply to emails and calls, and stayed on top of every single follow-up. She made a notoriously stressful process feel easy. Highly recommend working with her!"”

Mounica Karthik

October 2026

“Paul handled my loan with exceptional care, he stayed on top of a very difficult title issue . We had a few bumps in the road but Paul and his team didn’t give up, we closed our loan on time with the terms we agreed on . Thank You for all your hard work.”

Ellenor Fields

October 2026

“Thanks to Mary and Jake, I am now a homeowner!!”

Bach

October 2026

“Thank you very much for all of your help throughout the entire loan application process. I am writing to express my appreciation for the excellent service provided by Natalie Nguyen, Emma Le. Thuan Nguyen's team members Their support helped make our process more efficient throughout the entire engagement.”

Kim Phan

October 2026

“Rất tận tình , chu đáo và thân thiện với khách hàng (Translated by Google) Very dedicated, attentive, and friendly to customers.”

Diamond Nail

October 2026

“Korey communicated the status throughout the efficiently handled process”

Mark O'Brien

October 2026

“Excellent experience! Loan Factory made it possible for me and my family to finance a home. Special thanks and diligent work from Lucy and Joey on helping us since the day one. I truly recommend this company”

Randy Salichez

October 2026

“Dong, Alter, and Kyle are an amazing mortgage team! They are professional, knowledgeable, and dedicated to providing excellent service. They make the entire mortgage process smooth and stress-free. Highly recommend working with them!”

Tanzie D.

October 2026

“I had a great experience with Loan Factory! A special thank you to Vie for being so helpful, patient, and professional throughout the process. Vie was always responsive, took the time to answer my questions, and made everything much easier. I truly appreciate all the hard work and dedication. Highly recommend Loan Factory.”

Giang Truong

October 2026

“I cannot say enough wonderful things about The Loan Factory, David Pellegrino, and Alex Vu! They were truly amazing throughout the entire process of purchasing my investment property. From start to finish, they made everything feel so smooth and easy. Buying a property can be stressful, and when things got a little overwhelming, David and Alex were always there with their knowledge, guidance, and reassurance. They knew exactly what they were doing and went above and beyond to help navigate any challenges that came up, making what could have been a stressful experience so much easier. Their professionalism, communication, expertise, and dedication truly made all the difference. I always felt supported and confident knowing I had them in my corner. I absolutely LOVE my new house, and I am so incredibly grateful to David, Alex, and The Loan Factory for helping make it happen! If you are looking for a mortgage team that genuinely cares about their clients and goes the extra mile, I highly recommend them. You will be in excellent hands! Thank you, David and Alex, for everything! You were both amazing, and I couldn’t be happier with my experience! ❤️🏡”

Dennis Doti - Pinnacle Firearms

October 2026

“Steve is beyond the best lender . He goes above and beyond , puts in the critical thinking needed to close deals the right way . Always a step ahead and I wouldn’t work with anyone else. Thank you”

Josh Wiesner

October 2026

“Keshav KC and Samantha are very professional and helpful. Willing to work in future too. Thank you both of you for your services.”

Raj Shrestha

October 2026

“Amazing”

Dwane Bell

October 2026

“I’ve had a great experience with LoanFactory, especially my loan processor, Ethan Chau. Ethan has been quick to respond, responsible, and attentive throughout the process. He follows up promptly, keeps me informed, and takes ownership of getting things done. My jumbo home loan involved several documentation requirements, and I really appreciated his patience and clear communication. His support helped ease the stress of the process, and we have now received clear to close. Thank you, Ethan, for your hard work and dedication! I highly recommend him and the LoanFactory team.”

Rajneesh Bhandari

October 2026

“We had an excellent experience working with Don and Leo at Loan Factory throughout our home-buying journey, from the initial pre-approval to final loan funding and escrow closing. They were professional, knowledgeable, responsive, and always willing to answer our questions. They explained the loan options, requirements, and process clearly, keeping us informed and updated every step of the way. Their attention to detail, timely communication, and dedication made what could have been a stressful process much smoother and easier. We truly appreciate all their hard work, guidance, and support in helping us secure the financing for our new home. We highly recommend Don and Leo at Loan Factory to anyone looking for a reliable, trustworthy, and professional mortgage team. Thank you both for helping make our homeownership journey a great experience!”

Ky Quai

October 2026

“Nick Nagy was absolutely wonderful to work with on my FHA home loan. He’s incredibly knowledgeable, personable, and explains everything clearly. He stayed in close contact, worked quickly, and offered extra support and help that I didn’t receive from others. He truly goes the extra mile for his clients. I really appreciated his support and would highly recommend him to anyone looking for a loan officer.”

Natalie Neith

October 2026

“Ryan and Evelyn made an exceptional team in helping me navigate the mortgage loan process. Their professionalism, responsiveness, and dedication made the entire experience smooth and stress-free. I truly appreciate their outstanding support and would highly recommend them to anyone seeking mortgage assistance.”

Shelly Lai

October 2026

“The best ever!”

T.K Pham

October 2026

“Joseph Geffert, Great loan officer, details oriented and very helpful, highly appreciated & recommended.”

Chaitram Ram Rattan

October 2026

“Highly recommend!”

TTuan Dang

October 2026

“Good service . I am Happy and thank you so much”

tri nhan

October 2026

“Sol Arias is absolutely fantastic to work with! As a loan processor, she kept everything moving smoothly from start to finish. Sol is incredibly kind, deeply professional, and a true joy to collaborate with throughout the transaction. I highly recommend her services and sincerely hope to get the opportunity to work with her again in the future!”

Rob Dailey

October 2026