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Filing a complaint
Consumers wishing to file a complaint against a mortgage company or residential mortgage loan originator licensed in Texas, or to file a claim against a residential mortgage loan originator licensed in Texas, should send a completed complaint form or claim application to the Department of Savings and Mortgage Lending (SML): 2601 N. Lamar Blvd., Suite 201, Austin, Texas 78705; tel: 1-877-276-5550.
Information and forms are available on SML's website: www.sml.texas.gov.